Orders:
At Saltite, we usually ship all orders within 3 to 5 business days (Monday to Friday, not including holidays). During busy times like holidays, it may take a little longer. Sometimes, delays can also happen because of weather or mechanical issues.
You’ll get a confirmation email with a tracking number as soon as your order ships. You can use it to track your delivery online.
You’ll receive your tracking number by email once your order ships. If you don’t receive it due to a technical issue, please contact us at sales@saltite.com or call (877) 918-1200.
If you need to update your shipping address after placing an order, please contact us as soon as possible at (877) 918-1200 or email us at sales@saltite.com with your order details. Address changes depend on the shipping status and may incur additional charges. We will inform you of any costs before proceeding. If your order has already shipped, changes may no longer be possible.
Shipping & Returns:
Our handling time is 0–1 business days, and shipping typically takes 3–5 business days once the order leaves our warehouse. Orders placed by 2:00 PM EDT are usually shipped the same day. We ship via UPS, USPS, FedEx, Freight Line, and Ground Services.
Please note that delays may occur due to weather conditions, holidays, or carrier-related issues. If you’re working with a tight deadline and need expedited shipping, feel free to contact us at (877) 918-1200 or email sales@saltite.com — we’ll help you find the best shipping solution.
We use trusted carriers including UPS Ground, USPS, FedEx, and Freight Line to deliver orders from the Saltite warehouse.
Yes, you can arrange your own shipping. Our team will pack your products according to your specified format.
Large orders are shipped via LCL (Less-than-Container Load) freight for efficient and cost-effective delivery.
Shipping charges are based on the net weight of your order, the destination ZIP code, and your selected shipping method. Any applicable discounts or free shipping offers will be applied automatically at checkout. For more information, feel free to contact us at (877) 918-1200 or sales@saltite.com.