FAQ

Frequently Asked Questions

Find answers to the most common questions about our products and services.

Orders placed before2:00 PM (EDT)are processed and shipped thesame business day.

All other orders are processed within0–1 business day.

After your order ships, delivery usually takes:

3–5 business days within the United States.

All orders ship from our warehouse in Maryland, USA.

Yes.
Free shipping is available on products within the continental United States only.

Free shipping does not apply to:

  • Alaska (AK)
  • Hawaii (HI)
  • Puerto Rico (PR)

Shipping rates are calculated automatically at checkout.

We rely on UPS Ground Service, USPS, FedEx, and Freight Line for deliveries from theSaltitewarehouse.


Yes.
Once your order ships, you will receive tracking information by email.

Yes. Local pickup is available for U.S. customers.

Pickup hours:

Monday – Friday

9:00 AM – 5:00 PM (EDT)

Pickup is not available on weekends.

After we receive and inspect your return, we will notify you by email.

If approved, your refund is processed by us within 24–48 hours.

Please note that your bank or payment provider may take additional time to post the refund.

You can contact our support team at:

sales@saltite.com

(408) 667-9291

Yes. Saltite is a 99% solvent-free, low-odor adhesive and is safe for indoor salt rooms, spa areas and wellness environments when used as directed.

Yes. Saltite is specially formulated for bonding Himalayan salt bricks and salt tiles used in salt walls, salt rooms and decorative installations.

No. Saltite dries clear and smooth, helping maintain the natural color and appearance of Himalayan salt bricks and tiles.

Business Information

Verified details for Saltite. Opening hours: Monday to Friday, 9:00 am – 5:00 pm.

ESTABLISHED

2015

SHIPPING

Maryland, USA warehouse

ADDRESS

1107 Middle River Road #27, Middle River, MD
21220